Refund policy

Returns & Exchanges

  • Due to the handmade nature of ceramics, we generally do not accept returns for a change of mind. The presence of irregularities in clay, glaze and shape are evidence of the artisanal nature.

  • If your item arrives damaged, please contact us within 7 days with photos and order details so we can resolve the issue.

  • Each case will be handled individually.

Thank you for supporting PoldyPots Ceramics, I hope you love your new piece of art!